Dealership Questions
Q: Do I need to make an appointment for a test drive?
A: An appointment is generally a great idea, especially if you're coming in to see us on a busier day like a Saturday afternoon. However, we're always here so feel free to call 234-235-3544 or stop in at Greenwood Auto of Cortland and a team member will help you! You can make an appointment here. [cid:image001.png@01DCCD85.6F8DF130] (Link button to a schedule test drive form - the existing page in the site map looks bad as it is designed for a cta on a vdp, so may need to create a custom form)
Q: Are you open on the weekend?
A: Yes, our showroom hours on Friday are 9:00AM to 6:00PM & 9AM-4PM Saturday, but we are closed on Sunday. Our service center is opened Friday 7:30AM to 6:00PM and Saturday 9:00AM-Noon, but is closed on Sunday.
New Inventory Questions
Q: Do you sell electric vehicles?
A: Dodge Charger Daytona, Jeep Wagoneer S, and the upcoming Jeep Recon are all-electric, as well as the Ram ProMaster cargo van. Ram 1500 REV and Jeep Grand Wagoneer REEV are both upcoming range-extended electric vehicles. Jeep Cherokee is a full hybrid. Our team can help you find the right one!
Q: How do I know what price to expect to pay for a particular vehicle?
A: Our sales team can provide you with a price quote for any vehicle you are interested in, and we also offer online resources to help you research pricing information.
Q: Can I customize a new car to my preferences?
A: Yes, many new car models offer a variety of customization options, including color, interior features, and technology upgrades.
Pre-Owned Inventory Questions
Q: Do you sell cars under $20K?
A: Yes, Greenwood Auto of Cortland actually has a bargain vehicles page on our website where nothing is priced over $15,000)! (link to /bargain-inventory/index.htm)
Q: How do you ensure the quality of your pre-owned vehicles?
A: All of our pre-owned vehicles undergo a thorough inspection and reconditioning process to ensure that they meet our high standards for quality and safety.
Car Financing Questions
Q: Can I complete a credit application online before visiting?
A: Yes, you can use our finance application on our website to send us the basic information we need. We will follow up and walk you through the steps necessary to complete your purchase. (link to /financing/index.htm)
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Get Pre-Approved form or feel free to call our Finance Center.
Service Questions
Q: Do I need to make an appointment for service?
A: Yes, our service department is usually at or near capacity, so the best way to ensure timely service is to make an appointment. The great news is, you can do it online at this link (/service/mopar.htm), or call us at 234-235-3671
Q: Do you handle recalls and warranty work?
A: Yes, our technicians are part of a large network of experts trained to work on your Stellantis vehicle.